Customer portalDeutsch · English
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Ask GYMi, around the clock
GYMi, your digital assistant, answers around the clock. It knows your account, our terms, the opening hours and parking, and how busy the gym is right now.
Message us on WhatsAppInvoices and documents
Memberships and invoicesYour memberships with the next charge and minimum term, plus all invoices.Health insurance confirmationFor the refund from your health insurance.My contractDownload it as a PDF or request it by email.Your membership
Manage your Time StopSet up, extend, end early or withdraw a pause.Cancel membershipYou see notice periods and the end date before you send.Switch planFrom Flat-Flex to the cheaper Flat.Change start dateFor a membership that hasn't started yet.Buy a membershipBuy your next membership online, it starts right after your current one.Payment
Update your credit cardA new card on your membership. Any open amount is collected afterwards.Pay invoicePay an open invoice by card or TWINT.Details and keys
Change addressAlso let us know a new mobile number or email.Order a keyAfter a loss or for the smartphone key.Reclaim your depositIf you paid a CHF 50.- deposit for your key card.More for you
Coaching and consultationPersonal training, coaching and advice, starting with a free preliminary call.Personal training planTailored to your goal and your level, with the machines at your gym.Nutrition planYour nutrition plan in the app, to put into practice on your own.Buy a gift voucherThe gift for friends and family.Bring a friendBook a trial workout for someone.For reference: Terms and conditions (in German) · Rules of conduct (house rules)
How we handle your data is described in our privacy policy (in German).
GYMi · a service of SAMS GYM GmbH
What is GYMi? · Legal notice · Terms