Developed by Sam himself
your SAMS GYM on your phone
SAMS GYM has its own assistant on WhatsApp. And you can handle everything about your membership on your phone: Time Stop, cancellation, plan change, invoices. Sam, the founder of SAMS GYM, developed all of it himself.
- Our own assistant on WhatsApp, around the clock
- All digital: your whole membership on your phone
- Developed by Sam himself, with 20 years of experience in fitness
For example, you can ask GYMi
- How busy is it right now?
- How often have I been to the gym this month?
- I'd like a Time Stop.
- Can you lower the blinds at Visp-Center?
Your own assistant on WhatsApp
Message GYMi whenever you like, even at night and on Sundays. GYMi knows our gyms, your membership and our terms and conditions.
Membership and invoices
Ask GYMi about the status of your membership and invoices. If you want to change something, you'll get the right link.
Your training stats
How often have you been to the gym? GYMi sends you your training stats for the last 7, 30 and 90 days, plus a look back over 12 months. And if you ask when you were last there, GYMi knows the answer.
Gyms and opening hours
Addresses, opening hours, parking and what you'll find at each gym: GYMi knows all four.
How busy is it right now?
With an active membership or day pass, GYMi shows you how busy SAMS GYM Visp-Center, Visp-Süd and Susten are right now. If you like, GYMi also sends you the figure at a set time, today or tomorrow.
Blinds at Visp-Center
Training at SAMS GYM Visp-Center in the evening with your membership? Just ask, and GYMi lowers the blinds for you, even in just one area.
Door and key
If the door won't open or you can't see your smartphone key, GYMi guides you to a solution step by step. Before you head to the gym, you can also ask whether everything is running smoothly.
When you need the team
If a machine is broken or something isn't clean, GYMi passes your report on to the team. Personal matters go through the contact form, so they reach the team directly.
Everything on your phone
At SAMS GYM, everything is digital. Whatever you need for your membership, you can do on your phone, around the clock.
Buy a membership
You buy your membership online. If it starts on the day you buy it, you can train with your smartphone key that same day.
Your phone as your key
You open the gym door with your phone. A key card works too.
In the customer portal
- Request a Time Stop (with the Flat membership), cancel your membership, change your plan
- View memberships and invoices, pay invoices, update your credit card
- Change your address, tell us about a new mobile number or email address
- Order a key, request your contract, get a confirmation for your health insurer
- Change the start date, as long as your membership hasn't started yet
Your training plan
Your training plan is tailored to the equipment at your gym and always with you on your phone. After training, you log your weights and see your progress and personal bests. If you train at another SAMS GYM, the plan switches to that gym's equipment.
Developed by Sam himself
We didn't buy GYMi off the shelf. Sam Millius, founder and owner of SAMS GYM, developed GYMi himself: the assistant, the customer portal, the online shop and the training plans.
In 2006, Sam discovered his passion for fitness and strength training. In 2008, he opened the first gym in the Upper Valais with access around the clock. Everything he has experienced at the gym over these 20 years, every question and every problem on site, is now built into GYMi. That's why GYMi fits our gyms, and why it keeps getting better.
GYMi in numbers
646'000
Lines of code
developed in-house, that's over 12'000 book pages
61
In-house programs
from the WhatsApp assistant to the training plan
71
Automated processes
working around the clock, even at night and on Sundays
236
Self-tests
check every day that everything is running
As of 09.11.2026. The numbers grow with every new feature.
The four gyms
With one membership, you can train at all four gyms.
SAMS GYM Visp-Center
Bäretstrasse 21, 3930 Visp
Daily from 05:00 to 23:00
The only gym with showers.
SAMS GYM Visp-Süd
Gewerbestrasse 16, 3922 Stalden
Open around the clock
Our founding location, south of Visp.
SAMS GYM Susten
Kantonsstrasse 136, 3952 Susten
Open around the clock
Our largest gym.
CrossGYM Susten
Kantonsstrasse 132, 3952 Susten
Open around the clock
Right next to SAMS GYM Susten.
Questions and answers
What is GYMi?
GYMi is SAMS GYM's own assistant on WhatsApp, plus the customer portal, the online shop for memberships, trial workout booking and your training plan on your phone.
Who developed GYMi?
Sam Millius, founder and owner of SAMS GYM, developed GYMi himself. It's built on his 20 years of experience in fitness, going back to 2006.
What can I do on my phone at SAMS GYM?
Everything about your membership: ask GYMi on WhatsApp, buy a membership, pay invoices, Time Stop, cancellation, plan change, change your address, order a key and open the gym door.
How do I reach GYMi?
On WhatsApp at +41 79 742 69 28, around the clock. Just send your question.
Am I chatting with a person?
No, GYMi is a digital assistant. If the team is needed, GYMi passes your message on or points you to the contact form.
Can I cancel my membership on my phone?
Yes. GYMi sends you the link, and you submit your cancellation in the customer portal.
Can I see how often I've trained?
Yes. Ask GYMi on WhatsApp, for example: How often have I been to the gym this month? GYMi sends you your training stats for the last 7, 30 and 90 days, plus a look back over 12 months.
How busy is the gym right now?
Ask GYMi on WhatsApp. With an active membership or day pass, you can see how busy SAMS GYM Visp-Center, Visp-Süd and Susten are right now.
Can I buy my membership online?
Yes, you can buy all memberships online. If your membership starts on the day you buy it, you can train with your smartphone key that same day.
The door won't open. What can I do?
Message GYMi on WhatsApp. GYMi goes through the most common causes with you. If that doesn't help, send your request to the team through the contact form.
Can I get a training plan?
Yes. You order your training plan online. It's tailored to the equipment at your gym, it's always with you on your phone, and you log your weights there.
Which gyms does SAMS GYM have in the Upper Valais?
Four: SAMS GYM Visp-Center in Visp, SAMS GYM Visp-Süd in Stalden, SAMS GYM Susten and CrossGYM Susten. With one membership, you can train at all four. Visp-Center is open daily from 05:00 to 23:00, the other three around the clock.
Can I call SAMS GYM?
Yes, for general questions at +41 79 742 69 28, Monday to Friday from 09:00 to 12:00 and from 13:30 to 20:00. We answer questions about your contract on WhatsApp or through the contact form.